CRM. solved

by Golden Whale

Golden Whale provides predictive decision-making solutions designed for iGaming operators. Our systems are focused on optimizing retention and player journeys – but also deliver signal for user acquisition (via LTV forecasts) and customer support efficiency (via churn probabilities).

Fundamental predictive intelligence platform that delivers highly accurate LTV and churn predictions – including Live Session Churn. Outperforms market-standard models across all benchmarks.

Real-time engagement and incentive engine that enables end-to-end control of your retention and bonus operations – regardless of scale. Welcome to the second wave of player CRM!

Scalable solutions for teams of all sizes

Choose Your Package

Starter Package

Ideal for small to mid-sized operators or teams looking to explore predictive CRM with actionable insights.
From €2.000.-
Monthly
  • Access to FOUNDATION™ core (LTV + churn models)
  • Live Session Churn signals
  • Dashboard for player-level predictions
  • Email & Slack alerts for at-risk players

Corporate

Tailored for enterprise-grade operations needing deep integration, real-time decisioning, and full incentive automation.
Custom pricing
  • Full FOUNDATION™ suite with custom models
  • Real-time BONUS PILOT™ integration
  • Multi-brand support & A/B testing
  • API & event stream integration

Get started with Foundation™
(Starter Package)

Foundation™ (Starter Package) lets you explore Golden Whale’s core prediction capabilities using a simple, self-service setup.

Just make sure your data follows our standard format – we’ll process it and return it in a consistent structure. Not sure if your data is ready? You can share a sample with us for validation, no commitment required.

Questions or need guidance? Our tech team is only a click away.

Step 1 of 2 - Let’s get in touch

Please provide your contact details so we can review your request and get back to you with next steps
We’ll only use your details to contact you about our solutions. For more information, please review our Data Protection Declaration.

Step 2 of 2 - Tell us what you’re looking for

This helps us understand your use case and make sure Foundation™ is a good fit for your needs.

Thank you for submitting your data

What happens next?
Our team will review your request and get back to you shortly.

If you’d like, you can already share a sample dataset with us so we can confirm whether it matches the required format – or reach out to our technical team if you have questions.

👉 Send us your sample dataset
👉 Talk to Tech Support