FOUNDATION™
A modular AI/ML framework for iGaming operators:
The Golden Whale Solutions Suite
FOUNDATION™ delivers fundamental predictive intelligence that massively outperforms the market, while BONUS PILOT™ represents the second wave of real-time engagement.
Together, they form a zero-integration ecosystem that drives sustainable growth, powered by 25+ years of operational expertise.
Think of: Building MLOps for iGaming – SOLVED!
FOUNDATION: Zero-integration ML/AI for iGaming — deploy, decide, retain.
The base-layer — FOUNDATION™ seamlessly connects to any system you already use, fitting into your infrastructure as a modular intelligence layer.
It brings best-in-class decision-making power directly into your operations, enabling fully automated optimisation – bespoke to your operation, self-learning and real-time.
With FOUNDATION™, your existing systems gain the ability to predict, decide, and act in real time across critical processes — with immense impact on player engagement, retention, and profitability.
KEY CAPABILITIES
- Very Early pLTV Prediction: Fast, accurate player lifetime value forecasts for smarter acquisition and retention decisions.
- In-Session Churn Prevention: Detect and prevent churn in real time with proactive, automated interventions.
- Fully Automated Event Trigger: Execute advanced retention strategies at the individual player level — automatically.
- Bonus Discipline Enforcement: Predict and prevent wrong bonus allocation before it impacts your margins - SEE BELOW
- Self-Learning Game & Campaign Optimisation: AI that continually improves recommendations and campaign outcomes to maximise player lifetime value.
BONUS PILOT: optimize offers, crush churn, grow LTV.
BONUS PILOT™ includes our 2nd wave models which solve bonus management and go beyond – it’s your automated, predictive engine for orchestrating any player incentive.
Whether it’s rewards, gamification, tournaments, or personalised messages, BONUS PILOT™ analyses behaviour in real time and automatically delivers the right trigger to the right player at the right moment.
Powered by Golden Whale’s AI-driven intelligence, BONUS PILOT™ helps operators increase retention, boost engagement, and optimise spend – transforming player interactions into measurable, sustainable growth.
Think of: Incentive Optimization – SOLVED!
KEY CAPABILITIES
- Predictive Incentive Optimisation: Identify and deploy the most effective offers, rewards, or challenges based on live player data.
- Churn & Reactivation Targeting: Prevent drop-offs and win back inactive players with precisely timed interventions.
- Full Incentive Orchestration: Automate the delivery of any engagement mechanic - bonuses, tournaments, gamified tasks, and personalised messages.
- Budget Efficiency & Fraud Prevention: Minimise bonus abuse and wasted spend through data-driven validation and control.
- Real-Time Learning & Reporting: Continuously adapt campaigns through live performance data, ensuring ongoing uplift in retention and LTV.
BONUS PILOT™ turns complex engagement strategies into automated, outcome-driven campaigns – helping you retain more players, spend smarter, and grow sustainably.
Get access to case studies here to see how BONUS PILOT™ is redefining incentive management and player retention.
Solutions
for iGaming Operators
Retention rates too low or going down?
Are your retention rates up to par or are they dropping without proper explanation? We spent a business life finding the recipes for advanced and personalized engagement optimization. We have uplifted monetization by 30%+ and drove activity to new heights – whatever your vertical, we got you covered!
User Acquisition
Fast, accurate internal pLTV is the ultimate tool for UA campaign optimization. Being independent from outside data is a super-power! Select sources and creatives immediately after customers start pouring in and create persistent value deeply rooted in your consumer base like never before!
Growth Acceleration
How to outgrow your competition in market getting more crowed: Our Growth Acceleration solution creates realistically designed automation & personalization loops that fit into your workflow and balance UA and retention effectively. We have seen uplifts of 100-200% in growth speed!
Reward Systems & Bonus discipline
Minus 20% in Bonus costs are possible! Stop carpet-bombing your customer base and overspend on bonus, free games or discounts! With our advanced segmentation and pattern definition we carefully and dynamically dissect the consumer-base to give the right person the right amount at the right time!
GGR dropping?
Is your GGR dropping without obvious cause? Does your UA spend and ROAS show worrying developments? We analyze and dissect the innermost issues in game mechanics, operation and customer journey. Trust our decades of experience in running and supporting - very - successful game operations worldwide!
VIP detection + management
Dynamically detect (future) VIP-customers and adapt system performance and attention downstream for maximum retention and upstream for maximum campaign performance. Manage customer behaviour and VIP-status in real-time and react quickly to any change in user-segment, maximising team performance/VIP!
Gamification
Just slashing on a gamification solution won´t cut it anymore! Maximise the use of all methods associated with gamification by orchestrating the tools in accordance with overall strategy and personalize the intensity of use on foundation of behavioural signals from the individual customer!
Onboarding and Conversion Rate Optimization
The funnel must be under control! Gaining deep insights into weak points in conversion is one thing. Deciding which route to choose for which customer is a task only real-time, ML-driven automation and flawless decision-making can handle - talk to us about how to build robust onboarding optimization!
WHAT OUR CLIENTS SAY
Trusted by forward-thinking iGaming operators worldwide, Golden Whale helps teams achieve proven results – higher retention, smarter spend, and sustainable growth.
