How Operators Can Turn AI into a Measurable Growth Driver: Eberhard Dürrschmid at iGX Summit 2026.
Golden Whale will be attending iGX Summit 2026 in London, where CEO Eberhard Dürrschmid will take part in a fireside chat alongside Petru Muresan, Director Digital Solutions at Funstage.
Taking place on Thursday, 18 June, the session, Agentic Execution Engine & ML Decision Modules: Successful AI Integration in Real Life, will explore how operators can move beyond AI experimentation and focus on delivering measurable business outcomes.
The discussion will examine how CRM systems, AI technologies, and real-time data can be connected to create a unified customer view across every touchpoint. By bringing these elements together, operators can gain deeper behavioural insights, deliver more personalised engagement, and improve loyalty and long-term player value.
As the volume of player data continues to grow, the ability to transform insight into action is becoming increasingly important. Operators that successfully integrate AI into their decision-making processes are better positioned to improve engagement, optimise customer interactions, and reduce operational complexity.
The session will also explore how machine learning-driven decisioning can help operators create more relevant experiences at scale while ensuring engagement strategies remain responsive to changing player behaviour.
As AI adoption accelerates across iGaming, competitive advantage is increasingly shifting towards operators that can turn data into faster, more precise, and more effective decisions.
We look forward to seeing industry peers, partners, and operators at iGX Summit 2026 in London.
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